Risk MAP Customer & Data Services

Location: Alexandria, VA

Michael Baker International is providing customer and data services (CDS) as the primary subconsultant to a technology and consulting firm for the FEMA Risk Mapping, Assessment, and Planning (Risk MAP) Program. Michael Baker’s services include project management; transition implementation activities; clearinghouse for Letters of Map Change (LOMC); management, operations, storage and digitization of the FEMA engineering data library; and management and operations of the FEMA Map Information Exchange (FMIX) Contact Center and fee collection. In addition, Michael Baker is providing technical resources and subject matter expertise in areas including business architecture; web, systems, and data services; and National Flood Hazard Layer (NFHL) data management.